Terms of Service
Scope
These terms apply to browsing and purchasing oral-care products from Sorqeth at sorqeth.com.
Our range includes pulling oil, oral freshness spray, whitening products, denture and retainer cleaning tablets, and night guard kits.
Product Information
Review the product description, selected pack option, included components, and purchase terms before placing an order. Pack quantities and accessories vary by product.
Different products have different intended uses. Follow the instructions and precautions supplied with the particular item. Product descriptions should not be interpreted as a personalized diagnosis or treatment recommendation.
Orders
Please provide accurate contact and delivery information when ordering. Review your selected products, quantities, prices, shipping charges, and payment arrangement before completing checkout.
For order questions, contact support@sorqeth.com with your order number.
Order Changes and Cancellations
Contact us as soon as possible if you wish to change or cancel an order. Whether we can make the requested change depends on the fulfillment status and any applicable consumer rights.
Shipping
Orders ship from California to destinations in Europe and the United States. Processing takes up to 7 days, followed by transit of up to 7 days. Please review our Shipping & Delivery page for further details.
Returns and Refunds
Our voluntary return policy accepts unopened products within 30 days from the shipment date, with return shipping paid by the customer. Please review our Return & Refund Policy for instructions and information about damaged or incorrect items.
Subscriptions
Auto-renewing subscriptions can be cancelled by the customer at any time. Review the terms associated with your selected subscription for its billing details.
Cancelling a subscription and requesting a return or refund are separate requests. Contact support@sorqeth.com if you have questions about a charge or an existing order.
Privacy
Our Privacy Policy explains how personal information is handled when you interact with the store. Please review that policy for privacy rights and contact information.
Applicable Consumer Rights
Nothing in these terms excludes or limits any mandatory consumer rights that apply to your purchase.
Contact
For questions about these terms, email support@sorqeth.com.